- How Can I Order?
You can place your order through our website or walk into our store to purchase.
- How long before my order is shipped?
All orders are processed and shipped within 2-3 business days.
- Are the shoes authentic?
Yes, all shoes are guaranteed to be 100% Authentic.
- Can I change or cancel my order?
Unfortunately all sales are final and no changes or cancellations may happen unless otherwise stated.
- Can I exchange or return my order?
All sales are final and no exchanges are allowed.
- Where do you ship?
We only ship to confirmed addresses with Paypal or your credit card company.
- Why was my order cancelled?
Either the billing address or PayPal address wasn’t confirmed.
- Do you put items on hold?
We can’t put any items on hold. FCFS
- Will you discount an item for me?
No discounts are available.
- Do you accept trades?
We do not accept trades of any kind.
- How do I contact you if I have a question about a pair of shoes?
Please email us at info@SolecietyShop.com
- What shipping provider do you use?
We ship via USPS.
- Do you provide tracking for your shipments?
We will provide tracking to all orders along with signature confirmation.
- Do you Buy Shoes?
We typically buy out collections or single pairs during the second week of each month but buy out schedule is subject to change. Email us beforehand.